Before you book

Five questions to ask any junk removal company.

Including us. Here's what each question tells you, and how we answer it.

Will I get a price before you start?
A vague estimate at the door is how jobs end up costing more than expected.
Our answer
Yes. Send a photo and you'll get an upfront price before anything is lifted.
Who will I be talking to?
Booking through a call center and dealing with a different crew on the day is where details get lost.
Our answer
You text The Haul Team directly, at the same number on every page of this site.
“They handled a very difficult clean-out for us.”
Michelle Dozier · Google review
Do I have to be home?
Taking time off work to watch a pile get loaded shouldn't be part of the deal.
Our answer
No. Leave access and we'll send before and after photos when the job is done.
“They showed up on time, cleared everything out quickly, and I barely had to interrupt my workday at all.”
Amir Soleimanpour · Google review
Will you carry it out, or does it need to be at the curb?
Some services only take what you've already moved outside.
Our answer
We carry it out from wherever it is: upstairs, the attic, the garage or the backyard.
What do other customers say?
Reviews on a company's own site can be picked. Reviews on Google can't.
Our answer
We're rated 5.0 across 386 Google reviews. Read them on Google, not just here.
Our reviews on Google

Text us a photo. Get a price.

Snap whatever needs to go and send it to us. We'll reply with an upfront price and a time that works.